Our Commitment
LegendTags (Pty) Ltd is committed to complying with all applicable consumer protection legislation in South Africa, including the Consumer Protection Act. We ensure that our services are delivered with fairness, transparency, and integrity.
Our Commitments to You
- Fair & Transparent Services: All services are provided in a fair, transparent, and non-discriminatory manner.
- Clear Pricing: Pricing is clear, reasonable, and communicated upfront before any transaction.
- Honest Marketing: Users are not misled through marketing or product design.
- Informed Transactions: Customers have access to clear information before transacting.
- Data Protection: Personal information is handled in accordance with POPIA. See our Privacy Policy for full details.
Complaints & Queries
Customers may raise complaints or queries at any time. We are committed to resolving all concerns promptly and fairly.
Continuous Improvement
LegendTags continuously reviews its product and service offering to ensure it remains suitable, fair, and aligned with customer needs. We welcome feedback as part of our commitment to ongoing improvement.
Applicable Legislation
This statement is guided by the following South African legislation:
- Consumer Protection Act (CPA), 68 of 2008
- Protection of Personal Information Act (POPIA), 4 of 2013
- National Credit Act (NCA), 34 of 2005 (where applicable)
- Electronic Communications and Transactions Act (ECTA), 25 of 2002
